Simon Mail Drag-and-Drop Editor Outage
Incident Report for Simon Data
Resolved
This incident has been resolved and the Drag-and-Drop Editor is fully operational.
Posted Aug 26, 2022 - 18:46 UTC
Monitoring
The issue has been identified and a fix has been implemented. We are working on a full resolution of any remaining impact.
Posted Aug 26, 2022 - 18:07 UTC
Identified
We are currently experiencing an outage to our Drag-and-Drop Editor used by all Simon Mail customers. This is leading to errors creating, editing, and viewing templates in the Drag-and-Drop Editor. Any Simon Mail flows leveraging templates that had already been saved are not impacted and templates are being sent appropriately to customers.
Posted Aug 26, 2022 - 15:53 UTC
This incident affected: Simon Mail (Simon Mail (message sending)).
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