We have fully investigated, and are no longer experiencing issues in Jobber Online. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with Mailchimp or SMS deliverability please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!
Posted Feb 07, 2023 - 15:36 MST
Update
We have identified the cause of the issue affecting Mailchimp and SMS deliverability for some users. Please avoid sending SMS messages multiple times, as this may result in multiple deliveries Our team will be continuing to update this page as soon as possible. We greatly appreciate your patience.
Posted Feb 07, 2023 - 15:07 MST
Identified
We have identified the cause of the issue affecting Mailchimp and SMS deliverability for some users. Our team will be continuing to update this page as soon as possible. We greatly appreciate your patience.
Posted Feb 07, 2023 - 15:00 MST
Update
We are continuing to investigate this issue.
Posted Feb 07, 2023 - 15:00 MST
Investigating
We are investigating an issue with Jobber Online. This may affect some users creating jobs and visits. We recommend creating jobs or visits in the Jobber App at this time. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Posted Feb 07, 2023 - 14:16 MST
This incident affected: Web Application (Jobber Online).