Delay in Publishing Campaign Activity Logs

Incident Report for Blueshift

Resolved

This incident has been resolved.

Posted Apr 28, 2022 - 16:12 PDT

Monitoring

A solution was designed that would change the log level to error instead of a lower level such as info. The fix has been implemented and we are monitoring the results.

Posted Apr 28, 2022 - 14:32 PDT

Identified

Issue had to do with new log collection method for our User Tracking Service. The amount of logs were not being handled efficiently using the new method and this cause network bandwidth saturation.

Posted Apr 28, 2022 - 14:30 PDT

Investigating

We are currently investigating this issue.

Posted Apr 28, 2022 - 12:00 PDT

This incident affected: Reporting.