Outage on US-3 region

Incident Report for Platform.sh

Resolved

This incident has been resolved

Posted Mar 19, 2023 - 14:52 UTC

Monitoring

All projects have been recovered and we are monitoring the region.

Posted Mar 19, 2023 - 12:32 UTC

Identified

We are currently recovering the affected projects. Some are already back up and operational.

Posted Mar 19, 2023 - 11:24 UTC

Investigating

We have detected an issue affecting service on the US-3 region. We are currently working to restore service.

This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.

This outage does not affect Dedicated Enterprise Clusters.

We will update you as soon as we have further information.

Posted Mar 19, 2023 - 11:17 UTC

This incident affected: USA-3 (West 2) (us-3.platform.sh).