Delayed backups on the Shopify backup in the US region

Incident Report for Rewind

Resolved

This incident has been resolved.

Posted May 12, 2020 - 15:03 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 12, 2020 - 14:44 EDT

Investigating

We're investigating delayed backups and restores on the Shopify platform in the US region Our team is on it!

Posted May 12, 2020 - 14:27 EDT