Some users are experiencing slowness and errors in Xero

Incident Report for Xero

Resolved

This incident has been resolved.

Posted Jan 04, 2022 - 12:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 04, 2022 - 12:20 UTC

Identified

Our Product Team have identified the cause, and are working to restore access for the affected users as soon as possible.

Posted Jan 04, 2022 - 12:03 UTC

Investigating

We’re currently aware of an issue preventing a small number of users from accessing Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Jan 04, 2022 - 11:26 UTC

This incident affected: Xero Platform and Settings.