This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Posted Nov 25, 2022 - 12:51 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 22, 2022 - 21:11 UTC
Update
This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available
Posted Nov 22, 2022 - 07:23 UTC
Investigating
This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Nov 21, 2022 - 07:43 UTC
Identified
We are currently experiencing delays in processing sales performance data for the following online retailers:
Walmart US
Target US
As a result, the Insights pages in ChannelAdvisor do not yet show the data since November 9, 2022. Our Engineering team is currently working to resolve this issue with the highest priority.
This alert will be updated as more information is available.
Posted Nov 18, 2022 - 20:17 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment, Shoppable Media).