Network issue affecting some users

Incident Report for Ortto

Resolved

We are now considering this resolved. Thank you for your patience.

Posted Dec 05, 2022 - 23:23 UTC

Update

We believe this issue was related to a greater issue with connectivity between ISPs and AWS. We have not seen issues for some time now so this is likely resolved, but we will continue to monitor.

Posted Dec 05, 2022 - 22:42 UTC

Investigating

We are investigating a network issue affecting some users access to the application. It does not impact the product beyond access to the user interface.

Posted Dec 05, 2022 - 21:00 UTC

This incident affected: Ortto application.