Resolved
We have identified and resolved the issue. All Insight Products should be operational again.
Posted 3 years ago. May 31, 2022 - 20:10 UTC
Update
We are continuing to investigate this issue.
Posted 3 years ago. May 31, 2022 - 19:50 UTC
Investigating
We are currently investigating an issue with loading the Insight Platform and its products.
Posted 3 years ago. May 31, 2022 - 18:42 UTC
This incident affected: InsightIDR (US1) (User Interface, Event Collection, Event Processing, API), InsightIDR (EU) (User Interface, Event Collection, Event Processing, API), Log Search (EU) (User Interface, Event Processing, Alerting), InsightVM (US1) (User Interface, Event Collection, Event Processing), InsightVM (EU) (User Interface, Event Collection, Event Processing), AppSpider (AppSpider OnDemand, Webscantest.com, Hackazon), Log Search (US1) (User Interface, Event Processing, Alerting), InsightAppSec (US1) (User Interface, Scheduling, Cloud Engines, API, Data Ingestion), InsightAppSec (EU) (User Interface, Scheduling, Cloud Engines, API, Data Ingestion), InsightVM (AP) (User Interface, Event Collection, Event Processing), InsightIDR (CA) (User Interface, Event Collection, Event Processing, API), InsightIDR (AU) (User Interface, Event Collection, Event Processing, API), Log Search (CA) (User Interface, Event Processing, Alerting), Log Search (AU) (User Interface, Event Processing, Alerting), InsightVM (CA) (User Interface, Event Collection, Event Processing), InsightVM (AU) (User Interface, Event Collection, Event Processing), InsightAppSec (CA) (User Interface, Scheduling, Cloud Engines, API, Data Ingestion), InsightAppSec (AU) (User Interface, Scheduling, Cloud Engines, API, Data Ingestion), InsightConnect (US1) (User Interface, Workflow Execution, API), InsightConnect (EU) (User Interface, Workflow Execution, API), InsightConnect (CA) (User Interface, Workflow Execution, API), InsightConnect (AU) (User Interface, Workflow Execution, API), InsightIDR (AP) (User Interface, Event Collection, Event Processing, API), Log Search (AP) (User Interface, Event Processing, Alerting), InsightAppSec (AP) (User Interface, Scheduling, Cloud Engines, API, Data Ingestion), InsightConnect (AP) (User Interface, Workflow Execution, API), InsightIDR (US2) (User Interface, Event Collection, Event Processing, API), InsightIDR (US3) (User Interface, Event Collection, Event Processing, API), Log Search (US2) (User Interface, Event Processing, Alerting), Log Search (US3) (User Interface, Event Processing, Alerting), InsightAppSec (US2) (User Interface, Scheduling, Cloud Engines, API, Data Ingestion), InsightAppSec (US3) (User Interface, Scheduling, Cloud Engines, API, Data Ingestion), InsightVM (US2) (User Interface, Event Collection, Event Processing), InsightVM (US3) (User Interface, Event Collection, Event Processing), InsightConnect (US2) (User Interface, Workflow Execution, API), InsightConnect (US3) (User Interface, Workflow Execution, API), and Rapid7 Services (US1), Rapid7 Services (US2), Rapid7 Services (US3), Rapid7 Services (EU), Rapid7 Services (AP), Rapid7 Services (CA), Rapid7 Services (AU), Extension Library, Discuss Forum.