Spectrum & Service Tech - 3rd party provider outage
Incident Report for Trimble Viewpoint
Resolved
Our operations team has confirmed all systems should now be fully restored.
Posted Dec 15, 2021 - 16:52 UTC
Monitoring
Our hosting partner has applied mitigations and now report full service restoration. Customers should now see normal system functionality. Our operations teams will continue to monitor environments for stability and availability.
Posted Dec 15, 2021 - 16:39 UTC
Identified
Some Spectrum and Service Tech customers may be experiencing connectivity issues due to an underlying provider issue. Our hosting partner has identified the cause of connectivity issues and is currently applying mitigations to restore system functionality.
Posted Dec 15, 2021 - 16:20 UTC
Investigating
Some Spectrum and Service Tech customers may be experiencing connectivity issues due to an underlying provider issue. We are coordinating with our hosting partner and will provide updates as they become available.
Posted Dec 15, 2021 - 16:04 UTC
This incident affected: North America (Spectrum, Service Tech).