Workspace ONE Assist -Performance degradation / RMDE01

Incident Report for VMware Workspace ONE

Resolved

This incident has been resolved.

Posted May 25, 2022 - 05:56 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 25, 2022 - 05:52 EDT

Identified

We have linearly scaled-up additional servers for the deployment. The system is operational.

Posted May 25, 2022 - 05:52 EDT

Investigating

We have observed the performance degrading in Workspace ONE Assist DE (RMDE01.AWMDM.COM) Production environment, we are investigating the issue.

Posted May 25, 2022 - 05:16 EDT

This incident affected: Workspace ONE Assist - Germany.