Issues With Aurora's Platform

Incident Report for Aurora Solar

Resolved

This incident has been resolved.

Posted Nov 08, 2022 - 10:54 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 08, 2022 - 08:03 PST

Update

We are continuing to work on a fix for this issue.

Posted Nov 08, 2022 - 07:48 PST

Identified

Due to an issue with an upstream 3rd party provider, there is an outage on the Aurora platform affecting simulations, lidar, imagery, Aurora AI, and Lead Capture. We will continue to investigate the issue and provide updates.

Posted Nov 08, 2022 - 07:21 PST

This incident affected: Aurora Solar App and Aurora Simulations.