We have fully investigated, and are no longer experiencing the delay in push notification delivery. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with push notifications please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!
Posted Nov 28, 2022 - 16:57 MST
Identified
We have identified the cause of the issue affecting push notifications in the app. Our team will be continuing to update this page as soon as possible. We greatly appreciate your patience.
Posted Nov 28, 2022 - 16:49 MST
Update
We are continuing to investigate this issue.
Posted Nov 28, 2022 - 16:46 MST
Investigating
We are investigating an issue with a delay in push notifications delivery in the mobile app. We recommend waiting for the notification to send, as the notification will soon be delivered. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Posted Nov 28, 2022 - 16:46 MST
This incident affected: API & Mobile Application (Jobber App).