We depend on Cloudflare for handling incoming traffic to DoorDash.com. Cloudflare had an outage at 11:23 PM PST which caused traffic to not be routed to DoorDash. Once Cloudflare completely resolved the issue at 12:20 AM PST, the issue was also completely resolved for DoorDash and we started receiving traffic again. We're working with the team at Cloudflare to understand how to prevent this going forward.
Posted Jun 21, 2022 - 20:23 PDT
Resolved
We've fixed the issues that were affecting Consumers. Status is back to normal.
Posted Jun 21, 2022 - 07:57 PDT
Update
We are continuing to investigate this issue.
Posted Jun 21, 2022 - 07:56 PDT
Update
We are continuing to investigate this issue.
Posted Jun 21, 2022 - 00:32 PDT
Update
We are continuing to investigate this issue.
Posted Jun 21, 2022 - 00:17 PDT
Update
We are continuing to investigate this issue.
Posted Jun 21, 2022 - 00:14 PDT
Update
We are continuing to investigate this issue.
Posted Jun 20, 2022 - 23:51 PDT
Update
We are continuing to investigate this issue.
Posted Jun 20, 2022 - 23:49 PDT
Update
We are continuing to investigate this issue.
Posted Jun 20, 2022 - 23:45 PDT
Investigating
Due to an ongoing incident with Cloudflare Edge, order fulfillment is suppressed causing order health to be impacted.
Posted Jun 20, 2022 - 23:44 PDT
This incident affected: Drive (Drive API, Drive Order Fulfillment, Drive Delivery Tracking Page), Developer Portal, Merchant Portal, and Merchant - Marketplace (Orders, Menu Updates, Dasher Status Updates).