Service degradation - Numbers provisioning on customer dashboard
Incident Report for Sinch
Resolved
This incident has been resolved.

Incident start time: 2023-10-12 20:07 UTC
Incident end time: 2023-10-12 20:58 UTC
Posted Oct 12, 2023 - 22:40 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 12, 2023 - 19:47 UTC
Investigating
Dear Client,

We are writing to inform you that we are currently facing a service degradation for any Numbers provisioning on the customer dashboard, Dashboard.sinch.com.

Incident start time: 2023-10-12 20:07 UTC
Incident end time: TBA
Impact: Customers may not be able to provision their numbers on dashboard.sinch.com

Our engineers are working to restore service as soon as possible.

We appreciate your patience and apologize for any inconvenience during this period.
Please contact support@sinch.com should you require further information or assistance.
Posted Oct 12, 2023 - 19:36 UTC
This incident affected: Customer Portal (Numbers Administration).
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