Detections delayed for VMware Carbon Black Cloud, Elastic Endpoint Security, and Linux EDR

Incident Report for Red Canary

Resolved

This incident has been resolved.

Posted May 09, 2022 - 18:30 UTC

Monitoring

A fix has been made and we are currently processing a small backlog of data.

Posted May 09, 2022 - 16:47 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 09, 2022 - 16:10 UTC

Investigating

We are currently investigating an issue processing ingested telemetry for VMware Carbon Black Cloud, Elastic Endpoint Security, and Linux EDR. Detections will be delayed for these sources. All other data sources and alert ingest are fully operational at this time.

Posted May 09, 2022 - 15:53 UTC

This incident affected: Cloud Workload Protection (Telemetry Ingestion), Detections, and EDR/EPP Telemetry Ingestion (VMware Carbon Black Cloud, Elastic Endpoint Security).