We’re making progress on the issue causing delayed Boosts.
Customers may experience delays in their locked Boost progress, or might not be able to access the Boost carousel in-app.
Boost swapping is working as expected, but our team estimates we may be working through a backlog of affected transactions overnight.
We will be sure to share an update in the morning, if not sooner.
Posted Jan 29, 2021 - 16:58 PST
Investigating
Customers may experience delayed Boost actions at this time, and we are actively working on a solution. All currently selected Boosts will remain active and will still apply to eligible Cash Card transactions.
We'll be back with an update shortly - Thank you for your patience.