Portal Access Issues

Incident Report for Go1

Resolved

This incident has been resolved. Apologies for any inconvenience caused.
Posted 1 year ago. May 17, 2024 - 16:39 AEST

Update

We are continuing to monitor for any further issues.
Posted 1 year ago. May 17, 2024 - 12:24 AEST

Update

We are continuing to monitor for any further issues.
Posted 1 year ago. May 17, 2024 - 07:55 AEST

Update

We are continuing to monitor the incident and will update you soon on further progress.
Posted 1 year ago. May 16, 2024 - 15:24 AEST

Monitoring

A fix has been implemented and we're currently monitoring the results. We should start seeing the services back to normal as expected.
Posted 1 year ago. May 16, 2024 - 12:00 AEST

Identified

The services have return to normal. We will continue to monitor this incident and provide further updates if necessary.
Posted 1 year ago. May 16, 2024 - 11:38 AEST

Investigating

Some customers are currently experiencing issues accessing portals. We are currently investigating this issue and appreciate your patience as we work to resolve this.
Posted 1 year ago. May 16, 2024 - 11:05 AEST
This incident affected: Go1.