Temporary System Outage
Incident Report for aXcelerate
Resolved
We have continued to monitor system performance since our last update. The System has remained stable and this situation has now been marked resolved.
We once again thank you for your patience and understanding while our team worked to resolve this issue
Posted May 30, 2022 - 15:23 AEST
Monitoring
Our team has restored access to aXcelerate. We are continuing to monitor the situation and will provide a final update once Quality Assurance checks have been confirmed.
Posted May 30, 2022 - 11:53 AEST
Update
The situation remains ongoing. We thank you for your continued patience and understanding while we work to resolve this issue.
Posted May 30, 2022 - 11:40 AEST
Update
The situation is ongoing. We thank you for your patience and understanding while we work to resolve this issue.
Posted May 30, 2022 - 10:42 AEST
Update
Our team is continuing to work through the issue affecting the ability to log into aXcelerate. This situation is being treated with the highest level of priority and we will continue to keep you across any updates
Posted May 30, 2022 - 09:44 AEST
Update
We are continuing to work on implementing a fix to the system and will keep this page up to date as we progress.
Posted May 30, 2022 - 09:00 AEST
Identified
We have identified an issue affecting access to the system and are currently working to resolve it.
Posted May 30, 2022 - 08:40 AEST
This incident affected: aXcelerate Production.