Handpoint mPOS services experiencing outage

Incident Report for GoTab

Resolved

Handpoint reports mPOS service has been restored.

Posted Sep 03, 2021 - 17:36 EDT

Update

We are continuing to investigate this issue.

Posted Sep 03, 2021 - 17:06 EDT

Investigating

Handpoint is experiencing a significant outage of their mPOS tier.
As a result, card-present payments on GoTab PAX terminals is out of service at this time.

For updates, please visit
https://status.handpoint.com

Posted Sep 03, 2021 - 17:04 EDT

This incident affected: Card-Present Payment System.