Long waiting times when a new document is uploaded on signrequest.com

Incident Report for SignRequest

Resolved

This incident has been resolved.

Posted Feb 03, 2022 - 20:42 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 03, 2022 - 20:29 CET

Update

Emergency maintenance done, monitoring.

Posted Feb 03, 2022 - 19:52 CET

Update

Emergency maintenance in progress

Posted Feb 03, 2022 - 19:38 CET

Update

We have identified an issue for which we need to do emergency maintenance.

Posted Feb 03, 2022 - 19:00 CET

Update

We are continuing to investigate this issue.

Posted Feb 03, 2022 - 17:16 CET

Investigating

We are currently investigating an issue related to long waiting times when a new document is uploaded on signrequest.com

Posted Feb 03, 2022 - 17:15 CET

This incident affected: Web app.