We are continuing to work on a fix for this issue.
Posted Mar 09, 2021 - 20:07 UTC
Update
We're encouraged to share that we've identified the core issues that have prevented many from accessing their Wallets. Our team is working to restore Wallet functionality and are hopeful that a fix is in process.
Thank you for your patience and we apologize for the inconvenience and the frustration caused. We'll continue to provide updates at blockchain-status.com as well as on our other social media channels.
Posted Mar 09, 2021 - 19:14 UTC
Identified
We're encouraged to share that we've identified the core issues that have prevented many from accessing their Wallets. Our team is working to restore Wallet functionality and are hopeful that a fix is in process.
Thank you for your patience and we apologize for the inconvenience and the frustration caused. We'll continue to provide updates at blockchain-status.com as well as on our other social media channels.
Posted Mar 09, 2021 - 18:13 UTC
Update
We are currently investigating an issue that’s preventing many people from accessing their Wallets. Rest assured that funds are secure and we’re working to restore access as soon as possible.
We learned this morning that there was a fire reported at one of our (many) data centers that caused an outage and our team will work around the clock to reroute wallet activity through other data centers. Please note: the Exchange is not affected.
We apologize for the inconvenience for those impacted. To get real time updates, ‘subscribe’ to this incident on blockchain-status.com or follow us on Twitter via our main handle @blockchain or our support handle @askblockchain.
Posted Mar 09, 2021 - 12:20 UTC
Update
We are continuing to investigate this issue.
Posted Mar 09, 2021 - 11:58 UTC
Investigating
We have experienced an outage with the wallet and we are currently investigating