Degraded Service - UI and Skylight Login
Incident Report for CxEngage
Resolved
This incident has been resolved.
Posted Dec 10, 2020 - 16:31 UTC
Monitoring
Lifesize engineers have resolved the issue and we are now seeing full recovery. Currently monitoring.
Posted Dec 10, 2020 - 14:45 UTC
Update
Lifesize engineers continue to work toward resolution of the issue, and at this time we are seeing partial recovery of services.
Posted Dec 10, 2020 - 14:21 UTC
Identified
Lifesize engineers have identified the issue and are working on a fix.
Posted Dec 10, 2020 - 13:43 UTC
Investigating
We are currently investigating an issue with login to skylight and CxEngage UI
Posted Dec 10, 2020 - 13:23 UTC
This incident affected: CxEngage - North America Region (API Services, CxEngage Agent UI).
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