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Current Status
Status History
Report an Incident
Case Management Unavailable on Connect
Incident Report for PROS
Resolved
Case management on Connect is again fully operational.
Posted Sep 28, 2021 - 16:52 UTC
Monitoring
We have resolved the issue with case management. Customers can again submit cases on Connect. Our team is monitoring the applications to ensure that normal performance has been restored.
Posted Sep 28, 2021 - 16:33 UTC
Investigating
Connect is experiencing a partial outage, impacting the ability to submit new cases. Our team is working to resolve the issue.

Support contact information is posted on Connect for critical issues.
Posted Sep 28, 2021 - 16:22 UTC
This incident affected: [Platform Services] Connect (Global).
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