Issue with X/Twitter direct messages

Incident Report for RingCentral Engage Digital

Resolved

Our teams confirmed all DMs are now correctly sent on X/Twitter channels as a long-term solution has been found.
If you're still experiencing issues with DMs on X/Twitter, please reach out to our Support team.
Posted 1 year ago. Apr 05, 2024 - 09:55 CEST

Identified

A portion of Engage Digital customers may experience an issue sending private messages on X/Twitter channels.
Our teams reached out to X/Twitter to investigate this issue.

If you're experiencing an issue with DMs on X/Twitter, please reach out to our Support team
Posted 1 year ago. Apr 02, 2024 - 17:19 CEST
This incident affected: Source Synchronization (X/Twitter synchronization).