Upserve Engineering has observed most merchants have returned to normal operation and will continue to monitor system connectivity closely. If you are having trouble with connectivity or Online Ordering please contact Upserve Support.
Posted Feb 03, 2021 - 11:07 EST
Monitoring
Upserve Engineering has deployed a fix to restore Online Ordering functionality. Impacted venues should continue to see improved performance. Engineers will continue to monitor system performance. Should you need further assistance please contact Upserve Support.
Posted Feb 03, 2021 - 10:24 EST
Identified
Upserve Engineering has received reports of some venues unable to accept Online Orders or other symptomatic behaviors such as Offline Mode. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: http://bit.ly/bcomode. Engineers are currently working to remediate the issue.
