Sending Scheduled Snapshots temporarily paused

Incident Report for Databox

Resolved

We have been monitoring this since yesterday and confirmed that the Scheduled Snapshots are being sent as expected.

Posted Sep 03, 2021 - 03:50 EDT

Monitoring

We have resolved the issue and all delayed Snapshots are already processed and sent.

We are working on the postmortem.

Posted Sep 02, 2021 - 13:07 EDT

Investigating

We are currently experiencing technical difficulties with the Scheduled Snapshots feature.

All Scheduled Snapshots scheduled after 11:15 EST are temporarily paused and will be sent after this incident is resolved.

We are working on identifying the cause of the issue with the highest priority. The expected ETA is a couple of hours.

Posted Sep 02, 2021 - 11:28 EDT

This incident affected: Databox Web Application.