Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Venezuela Movilnet Network
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays to Venezuela Movilnet Network. This incident has been resolved.
      Posted Mar 04, 2021 - 16:31 PST
      Monitoring
      We are observing successful SMS delivery to Venezuela Movilnet for the last 10 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 04, 2021 - 15:12 PST
      Update
      We are still experiencing SMS delivery delays when sending messages to the Venezuela Movilnet network. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in the next 16 hours or as soon as more information becomes available.
      Posted Mar 04, 2021 - 01:07 PST
      Update
      We are still experiencing SMS delivery delays when sending messages to the Venezuela Movilnet network. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Mar 03, 2021 - 17:12 PST
      Update
      We are continuing to investigate this issue.
      Posted Mar 03, 2021 - 15:26 PST
      Update
      We are still experiencing SMS delivery delays when sending messages to the Venezuela Movilnet network. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Mar 03, 2021 - 13:12 PST
      Update
      We are still experiencing SMS delivery delays when sending messages to the Venezuela Movilnet network. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 03, 2021 - 11:12 PST
      Investigating
      We are experiencing SMS delivery delays when sending messages to the Venezuela Movilnet network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Mar 03, 2021 - 10:17 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).