Indexing Delay

Incident Report for Loggly

Resolved

This incident has been resolved.
Posted 10 months ago. Aug 24, 2024 - 06:00 PDT

Update

We are continuing to monitor for any further issues.
Posted 10 months ago. Aug 24, 2024 - 05:49 PDT

Update

We are continuing to monitor for any further issues.
Posted 10 months ago. Aug 24, 2024 - 04:30 PDT

Update

We are continuing to monitor for any further issues.
Posted 10 months ago. Aug 24, 2024 - 03:21 PDT

Update

We are continuing to monitor for any further issues.
Posted 10 months ago. Aug 24, 2024 - 02:18 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 10 months ago. Aug 24, 2024 - 00:43 PDT

Update

We are continuing to work on a fix for this issue.
Posted 10 months ago. Aug 24, 2024 - 00:08 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted 10 months ago. Aug 23, 2024 - 23:10 PDT

Update

We are continuing to investigate the issue.
Posted 10 months ago. Aug 23, 2024 - 22:09 PDT

Investigating

Our engineers have identified an issue with log ingestion starting at 20:22 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
Posted 10 months ago. Aug 23, 2024 - 21:02 PDT
This incident affected: Data Collection & Storage, Indexing Data, Search Availability, and Alerts.