Azure US East Outage

Incident Report for iQmetrix

Resolved

The issues have been resolved. We apologize for the inconvenience this may have caused.

Posted Oct 28, 2022 - 18:07 EDT

Monitoring

We've deployed a fix and users should now see restored functionality. A relaunch of RQ may be required. We're monitoring performance to ensure we're back to business as usual and will provide an update shortly.

Posted Oct 28, 2022 - 17:16 EDT

Investigating

We are currently experiencing a service disruption with iQmetrix services. Our team is currently working to restore service. We apologize for any inconvenience and will provide another update soon.

Posted Oct 28, 2022 - 16:32 EDT

This incident affected: Reporting (Business Intelligence (BI), Data Connect, Database Replication, RQ Reporting), Partner Integrations (General Partner Integration), Payments (Integrated Payments, Bill Pay, Online Payments, Terminal Service, Pay Online), RQ (Logins, Transactions, Carrier Integration, Integrated Payments), RQmobile (Logins, Transactions, Carrier Integration, Integrated Payments), and eCommerce, Hub.