Data Processing is slow

Incident Report for Productsup

Resolved

Data processing queue times have been stable for the past 24 hours, therefore we are closing this incident. Thanks for your patience.

Posted Feb 13, 2023 - 12:36 CET

Identified

Data processing is currently affected by elevated queue times. We’re investigating and will have more information shortly. Thank you for your patience.

Posted Feb 12, 2023 - 09:51 CET

Monitoring

After a lengthy investigation, we've identified a race condition in our job dispatcher software. We've implemented a fix and the job queue went down immediately. We will be monitoring the results of this fix during the weekend.

Posted Feb 11, 2023 - 12:43 CET

Investigating

Data processing is currently affected by elevated queue times. We’re investigating and will have more information shortly. Thank you for your patience.

Posted Feb 11, 2023 - 09:59 CET

This incident affected: Data Processing.