Platform service disruption - partially degraded performance
Incident Report for CM.com
Resolved
This incident has been resolved.
Posted Sep 14, 2021 - 21:15 CEST
Update
We are continuing to monitor for any further issues.
Posted Sep 14, 2021 - 18:39 CEST
Update
We are continuing to monitor for any further issues.
Posted Sep 14, 2021 - 18:08 CEST
Update
We are continuing to monitor for any further issues.
Posted Sep 14, 2021 - 18:03 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 14, 2021 - 17:42 CEST
Update
We are continuing to investigate this issue.
Posted Sep 14, 2021 - 17:38 CEST
Update
We are continuing to investigate this issue.
Posted Sep 14, 2021 - 17:32 CEST
Update
We are continuing to investigate this issue.
Posted Sep 14, 2021 - 17:24 CEST
Investigating
We're currently experiencing issues with our services, our engineers are addressing this.
Some services on our website will meanwhile experience degraded performance.
Posted Sep 14, 2021 - 17:16 CEST
This incident affected: Voice (Voice Platform - The Netherlands, Voice API's, Voice Apps), Messaging (Business Messaging API, SMS - Regular, WhatsApp Business, Messaging Apps, Texter), Mobile Marketing Cloud (Customer Data Platform, Campaigns, Pages, Email Campaigns, Voice Campaigns, Address Book), Verification & Sign (Sign), Ticketing (Seated Ticketing), Platform (Platform Apps), and Mobile Service Cloud (Customer Contact, Scripted Chatbot, Customer Data Platform / CDP).