We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Get email notifications whenever CM.com creates, updates or resolves an incident.
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Get webhook notifications whenever CM.com creates an incident, updates an incident, resolves an incident or changes a component status.
We are continuing to monitor for any further issues.
Posted Sep 14, 2021 - 18:39 CEST
Update
We are continuing to monitor for any further issues.
Posted Sep 14, 2021 - 18:08 CEST
Update
We are continuing to monitor for any further issues.
Posted Sep 14, 2021 - 18:03 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 14, 2021 - 17:42 CEST
Update
We are continuing to investigate this issue.
Posted Sep 14, 2021 - 17:38 CEST
Update
We are continuing to investigate this issue.
Posted Sep 14, 2021 - 17:32 CEST
Update
We are continuing to investigate this issue.
Posted Sep 14, 2021 - 17:24 CEST
Investigating
We're currently experiencing issues with our services, our engineers are addressing this. Some services on our website will meanwhile experience degraded performance.
Posted Sep 14, 2021 - 17:16 CEST
This incident affected: Voice (Voice Platform - The Netherlands, Voice API's, Voice Apps), Messaging (Business Messaging API, SMS - Regular, WhatsApp Business, Messaging Apps, Texter), Mobile Marketing Cloud (Customer Data Platform, Campaigns, Pages, Email Campaigns, Voice Campaigns, Address Book), Verification & Sign (Sign), Ticketing (Seated Ticketing), Platform (Platform Apps), and Mobile Service Cloud (Customer Contact, Scripted Chatbot, Customer Data Platform / CDP).