Customer Portal - Intermittent DNS Issues
Incident Report for Lightspeed Systems
Resolved
This incident has been resolved.
Posted May 06, 2021 - 18:53 CDT
Monitoring
The team is engaged with the vendor and seeing indications that the impact is subsiding.
Posted May 06, 2021 - 15:52 CDT
Investigating
We are investigating an issue with our third-party DNS provider, who is currently experiencing performance issues. Customers will experience intermittent issues while navigating help.lightspeedsystems.com.
Posted May 06, 2021 - 15:38 CDT
This incident affected: Lightspeed Customer Portal / Web Site.