Current Status: At this time, we believe the performance issues impacting a subset of Citrix ShareFile customers in the US region have been fully resolved. We will continue to monitor closely.
Next Steps: If any further issues are seen, please contact Citrix Technical Support.
Posted Feb 04, 2021 - 09:31 EST
Monitoring
Current Status: At this time, we believe the performance issues affecting Citrix ShareFile have been mitigated. We will continue to monitor closely.
Next Steps: If any further issues are seen, please contact Citrix Technical Support.
Posted Feb 03, 2021 - 20:08 EST
Investigating
Impact: A subset of Citrix ShareFile customers in the US region are experiencing performance issues when uploading/downloading files or navigating through the application.
Current Status: The Citrix Engineering team is investigating the issue and no available workarounds are available at this time.
Next Steps: Next update will be provide by 00:15 UTC or sooner.