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Error when purchasing HubSpot phone number
Incident Report for HubSpot
Resolved
HubSpot software is now working for all users. We’ve identified and addressed the cause of the issue as a problem with a third-party provider that HubSpot uses to generate and purchase the numbers. The incident has now been fully resolved.
Posted Nov 18, 2022 - 19:44 EST
Identified
As of 1:40 PM EST, all customers attempting to acquire a HubSpot phone number will see an error stating “There was a problem acquiring this number. Please try again.” This error will prevent the successful creation of a HubSpot phone number.
You may be able to self-resolve this error by trying the “Get this number” button again. This is happening due to degraded service from a third-party provider that HubSpot uses to generate and purchase the number.

More details are available on our provider’s site: https://status.twilio.com/
Posted Nov 18, 2022 - 14:55 EST
This incident affected: Sales Tools.