Failed outbound calls when registered to certain SBCs

Incident Report for 2600hz

Resolved

We have confirmed reports that these outbound dialing issues are resolved. We will be closing this incident.

Thank you,
2600Hz Operations

Posted Jun 28, 2021 - 08:05 PDT

Monitoring

We believe this issue has been solved. We will monitor for future reports.

Posted Jun 28, 2021 - 07:34 PDT

Identified

We have identified the problem, and are working on restoring services now.

Thank you,
2600Hz Operations

Posted Jun 28, 2021 - 07:31 PDT

Investigating

We received reports after our firewall maintenance where some devices were unable to make outbound calls. We are investigating.

Thank you,
2600Hz Operations

Posted Jun 28, 2021 - 07:21 PDT

This incident affected: Telephony Services.