Degradation with Payment IZIPAY PERU
Incident Report for PayU Latam Status
Resolved
Dear Customer,



Since the 5:33 GMT - 5 the problem has been solved, IZIPAY in PERÚ for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Posted Jun 02, 2023 - 06:44 GMT-05:00
Investigating
Dear Customer



Since 05:30 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION and FIX_NOT_REQUIRED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Posted Jun 02, 2023 - 05:54 GMT-05:00
This incident affected: Perú Payment Processing (Izipay (Procesos MC) Mastercard, Izipay (Procesos MC) Amex, Izipay (Procesos MC) Visa).
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