Users unable to unstake unbonded coins under certain conditions

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted 2 years ago. Feb 02, 2023 - 12:43 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted 2 years ago. Feb 02, 2023 - 12:28 UTC

Investigating

We are currently investigating the issue. Users have issues with unbonded coins on classic only. Kraken Pro and mobile app. are not affected.

Posted 2 years ago. Feb 02, 2023 - 12:10 UTC

This incident affected: Earn (Cardano (ADA) - Staking, Cosmos (ATOM) - Staking, Flow (FLOW) - Staking, Kava (KAVA) - Staking, Kusama (KSM) - Staking, Mina (MINA) - Staking, Polkadot (DOT) - Staking, Secret Network (SCRT) - Staking, Solana (SOL) - Staking, Tezos (XTZ) - Staking, TRON (TRX) - Staking).