Identified delays in message sending
Incident Report for Customer.io Status
Resolved
Message backlogs have been cleared and there are no further delays.
Posted Mar 26, 2021 - 15:31 UTC
Monitoring
Our fix has addressed the issue in delays and we are monitoring the results.
Posted Mar 26, 2021 - 15:00 UTC
Identified
The issue has been identified and a fix has been implemented. We are currently processing messages and working through any delayed messages.
Posted Mar 26, 2021 - 14:31 UTC
Investigating
We are experiencing delays in message sending. We are working to identify the cause and will post an update as soon as possible, or at 14:30 UTC
Posted Mar 26, 2021 - 14:10 UTC
This incident affected: Message Sending.