Searchspring Management Console slowness
Incident Report for Searchspring Public
Resolved
This incident has been resolved.
Posted May 05, 2021 - 10:51 MDT
Monitoring
The Searchspring Managment Console is now back to operational for all Customers. CPU usage is back to normal and we will continue to monitor.
Posted May 05, 2021 - 10:45 MDT
Update
We’re experiencing an issue with the Searchspring Management Console that is now impacting all customers. Search and all other operations remain functional.
Posted May 05, 2021 - 10:25 MDT
Update
The customers who were previously impacted appear to be fully operational now. Our team is still investigating the root cause and will provide an update as more information is available.
Posted May 05, 2021 - 10:11 MDT
Update
We're seeing an unusually high number of connections that is causing a slowdown in the Searchspring Management Console for a small number of users. We are still investigating these connections and will keep you updated.
Posted May 05, 2021 - 09:53 MDT
Update
We are continuing to investigate this issue.
Posted May 05, 2021 - 09:40 MDT
Investigating
Our team is investigating a reported slowdown in the Searchspring Management Console for a small number of users. We will provide updates as more information becomes available.
Posted May 05, 2021 - 09:38 MDT
This incident affected: SMC ( Searchspring Management Console ).