Degradation in Multiple Services
Incident Report for Affirm
Resolved
We have implemented a fix and have seen our services return to their usual performance.
Posted Sep 21, 2023 - 03:15 PDT
Monitoring
We have implemented a fix and have seen a recovery in our services. We will continue to monitor the situation to ensure that our systems are fully operational.
Posted Sep 21, 2023 - 03:04 PDT
Identified
We have identified the cause and are continuing to work on a fix for the service disruption. We will provide more updates as they come along.
Posted Sep 21, 2023 - 02:17 PDT
Update
We are currently experiencing a degradation in multiple services for users in the US and CA. Our engineering team is working to identify the root cause and implement a solution as soon as possible.
Posted Sep 21, 2023 - 01:25 PDT
Investigating
We are currently experiencing a degradation in multiple services for users in the US and CA. Our engineering team is working to identify the root cause and implement a solution as soon as possible.
Posted Sep 21, 2023 - 01:22 PDT
This incident affected: Affirm Checkout (US, Canada), Affirm Charges API (US, Canada), Affirm Promotional Services (US, Canada), and Affirm Purchase API (US, Canada).