Notification // Data service degradation on SGP
Resolved
This incident has been resolved.
Posted Nov 28, 2023 - 14:58 UTC
Monitoring
Hello,
This is to update you that the service degradation on SGP has been recovered.
Incident Status: Monitoring.
Our engineers are still working on it and we will keep you posted.
Regards,
Telna Support
Posted Nov 28, 2023 - 14:03 UTC
Investigating
Hello,
This is to update you that we are experiencing a data service degradation on SGP.
Service Impact: Devices may experience difficulties in opening new data session.
Incident Status: Investigating.
Our engineering team is working to solve this issue.
We will keep you posted on the progress.
Regards,
Telna Support
Posted Nov 28, 2023 - 12:58 UTC
This incident affected: IMSI 2 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 3 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 4 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 7 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 8 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 10 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 13 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 14 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 17 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 18 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 19 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 20 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 21 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 22 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 23 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 25 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 26 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 9 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 12 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), IMSI 27 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services), and IMSI 28 (Data Services EU, Data Services NA, Data Services APAC, Voice/SMS Services).