A subset of users are experiencing an issue with outbound calls in China.

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Jul 09, 2023 - 00:54 PDT

Monitoring

We have fixed the issue where a subset of users may have experienced issue with outbound calls in China. We will continue to monitor & provide updates as we have them.

Posted Jul 09, 2023 - 00:44 PDT

Identified

Our monitoring has detected that a subset of users may have experienced issue with outbound calls in China. We have identified the problem & our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Posted Jul 08, 2023 - 23:24 PDT

This incident affected: Zoom Phone - NORTH AMERICA (Zoom Phone).