Support Service Issues
Incident Report for ShipEngine
Resolved
This incident has been resolved.
Posted Dec 16, 2021 - 19:08 CST
Update
We are continuing to investigate this issue.
Posted Dec 16, 2021 - 16:06 CST
Investigating
Our support platform is currently experiencing an outage preventing users from reaching our support team, we are monitoring the situation. Please visit status.zendesk.com for more information.
Posted Dec 16, 2021 - 15:05 CST
This incident affected: Support Services (Chat Support, Email Support).