Support Ticket Issues
Incident Report for Pantheon Operations
Resolved
The incident with our ticketing system has been resolved.
Posted Feb 08, 2021 - 11:56 PST
Update
We are continuing to monitor for any further issues.
Posted Feb 08, 2021 - 11:18 PST
Update
We are continuing to monitor for any further issues.
Posted Feb 08, 2021 - 10:16 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 08, 2021 - 09:09 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 08, 2021 - 08:06 PST
Update
There are no new updates to report concerning issues with our ticketing system. We are continuing to investigate and will provide updates as soon as possible.
Posted Feb 08, 2021 - 07:48 PST
Investigating
We are currently investigating issues with our ticketing system.

For urgent issues please open a support chat.
Posted Feb 08, 2021 - 07:07 PST
This incident affected: Support Tickets.