Service Degradation - Signup and login issues
Incident Report for Yotpo
Resolved
Overall Description of the issue and Affected Services:
Creating a new Yotpo account and logging in to an existing one might have not been possible due to a global AWS incident.

Start Time:
September 27, 2021 - 07:00 (UTC)

Start Time:
September 27, 2021 - 10:10 (UTC)

Business Impact:
Creating a new Yotpo account and logging in to an existing one might have not been possible due to a global AWS incident. We apologize for the inconvenience and we can confirm the issue is fully resolved.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team
Posted Sep 27, 2021 - 13:15 IDT
Identified
Overall Description of the issue and Affected Services:
Creating a new Yotpo account and logging in to an existing one might not be possible due to a global AWS incident.

Start Time:
September 27, 2021 - 07:00 (UTC)

Business Impact:
Creating a new Yotpo account and logging in to an existing one might not be possible due to a global AWS incident. We are in communication with the AWS team and will update as soon as there is progress.
We apologize for the inconvenience caused.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team
Posted Sep 27, 2021 - 11:56 IDT
This incident affected: Platform (Yotpo Admin).