Document Generation Delays
Incident Report for PDF Generator API
Resolved
The issue was caused by memory consumption configuration which caused PODs to run out of the memory. Our team is reviewing the configuration and will update it accordingly to prevent future issues.
Posted Jul 11, 2022 - 06:42 UTC
Investigating
Our document generation processes are taking longer time than usual. We have identified the root cause and working on solving the issue.
Posted Jul 11, 2022 - 06:33 UTC
This incident affected: General Cloud Service (Document Generation Service, Customer Portal, Editor Service).