Dashboard is Not Accessible on Some Network Provider
Incident Report for Xendit
Resolved
Dear Customers,

Our team already fixed the issue.
We are apologize for your inconvenience.

Thank you for your understanding and cooperation.

Regards,
Xendit Customer Support
Posted Jul 10, 2023 - 18:06 WIB
Investigating
Dear Customers,

We are currently facing issue with dashboard page that not accessible on some network provider
We currently investigating the issue and will inform the update

Impact:
- https://dashboard.xendit.co/ is not accessible on certain network provider

We suggest you to do the following action:
- Delay the operation using the Dashboard

We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.co

Thank you for your understanding and cooperation.

Regards,
Xendit Customer Support
Posted Jul 10, 2023 - 17:52 WIB
This incident affected: Dashboard (Dashboard, Dashboard Withdrawals, Onboarding, Batch Disbursements).
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