This incident has been resolved. Clients may have experienced the below detailed impact. Traffic will have been queued during the period and sent out once the issue was resolved. MTs with a short validity period may have failed.
Incident Start Time: 2022-08-17 08:42 UTC Incident End Time: 2022-08-17 10:15 UTC
Impacted destinations: France: MT and MO delays on SFR, Orange, and Free UK: MT and Short Code/Long Number MO delays on Vodafone UK Ireland: MT delays on Vodafone and LycaMobile Malaysia: MT delays on Celcom South Korea: MT delays on LG UPlus Singapore: MT delays on SingTel, M1, and Starhub Egypt: MT delays on Vodafone Romania: MT delays on Vodafone, Digi, Orange, and Telekom Mongolia: MT delays on MobiCom
Posted Aug 17, 2022 - 12:25 UTC
Monitoring
The traffic is normalizing and we are continuing to monitor and assessing the impact.
Posted Aug 17, 2022 - 09:41 UTC
Investigating
We are currently investigating a network issue that may impact a portion of MT and MO traffic. Updates will follow as soon as we have any further details to provide.
Posted Aug 17, 2022 - 09:08 UTC
This incident affected: Connectivity by region (SMS - APAC, SMS - EMEA).