On Tuesday, 7/6/2021, from approximately 11:18 a.m. until 11:35 a.m. (ET), users were experiencing issues with an update notification in the KMSAT console that could not be closed.
This incident was caused by an update that contained conflicting versions of the KMSAT console. Once the conflicting code was adjusted, KMSAT was able to return to normal performance by 11:35 a.m. (ET).
To prevent this type of issue in the future, we have updated our internal systems to prevent conflicting versions of the console from uploading at the same time.
No data loss occurred as a result of this issue.